Help Center

How CreativeKrew works

Short answers to what creators and Krew ask most.

Getting started

Creator or Creative Krew — which am I?

Creators make content and hire for it — YouTubers, brands, podcasters. Creative Krew are the people who do the work: editors, designers, script writers. Pick one when you sign up — each account is one or the other. To be both, sign up a second time with a different email.

How do I sign in?

With your email and password. The first time, we email you a code instead, and you choose a password after. Forgot it? Choose “Forgot password?” on the sign-in page and we'll email you a code to set a new one.

Hiring an editor

How does booking a cut work?

Find a cut you like and ask its editor about it. Send a brief and a link to your footage. Agree the job and the price with the editor in the enquiry's chat, then mark the terms agreed — that's when work starts. The editor delivers in the same chat.

What if I want changes?

Each booked cut includes 2 revisions. Send the cut back with notes, pinned to the exact moment in the video if you like. When you're happy, accept it. If you don't reply within 3 days of a delivery, the cut is accepted automatically, so editors aren't left waiting.

Can I post a job instead of booking one editor?

Yes — from your creator dashboard. Describe what you need, your budget and deadline. You can also message any editor directly, and invite them to one of your jobs.

Money

How do I pay — and does CreativeKrew take a cut?

You pay the editor directly, by UPI or bank transfer, however the two of you agree. CreativeKrew doesn't process payments, doesn't hold money and takes no commission. The amounts you see in the app are records to help you keep track.

What does it cost to be here?

Creators and Krew both choose a plan before they start. While the first 1,000 founding spots last: Basic ₹1,999 or Pro ₹4,999 for the whole first year. After that, ₹1,999 or ₹4,999 a month. Basic holds 5 cuts (Krew) or 3 open jobs (creators); Pro has no limit, a verified badge and top placement.

Creative Krew

How do I get my work in front of creators?

Set up your page and post your best cuts. Creators browse the work first, so a strong first cut matters more than a long bio.

Still stuck?

Email noreply@creativekrew.com and a person will reply.