Terms of Service
Last updated: 14 November 2026
These terms apply to everyone who uses CreativeKrew (creativekrew.com): an online community and professional network where content creators and creative professionals (video editors, designers, script writers and social media managers) find each other and work together.
By creating an account or paying for a membership, you agree to these terms.
1. Your account
- You must be at least 18 years old and give your real name and a working email address.
- Each account is either a creator or a Creative Krew member. To be both, sign up a second time with another email address.
- Keep your password to yourself. You are responsible for what is done from your account.
2. Membership plans and payment
CreativeKrew is a paid membership. Creators and Krew members choose a plan before they start. See the pricing page for what each plan includes.
- While the first 1,000 founding spots last: Basic ₹1,999 or Pro ₹4,999, paid once for the first year.
- After that: Basic ₹1,999 or Pro ₹4,999 a month.
- Upgrading from Basic to Pro costs ₹3,000 and keeps your plan’s end date.
- Basic lets a Krew member show up to 5 pieces of work, and a creator keep up to 3 jobs open at a time. Pro has no limit.
Prices are in Indian rupees and are charged as shown at checkout. Payments are processed securely by Razorpay; we never see or store your card or bank details. Your plan starts as soon as the payment is confirmed.
Nothing renews automatically. We remind you 7 days and 1 day before your plan ends, and you renew from Settings if you want to continue. If prices change, the change never applies to a period you have already paid for.
3. Refunds
Payments are final, except a payment taken twice or by mistake. The full rules are in our Refund and Cancellation Policy.
4. Work between members
CreativeKrew helps creators and Krew members find each other. We are not a party to the work they agree on, and we are not an agency: we do not assign, manage or supply professionals.
Creators and Krew members agree the price of each job between themselves and pay each other directly. CreativeKrew does not collect, hold or pass on that money and takes no commission. Amounts entered on the site are records only. Each member is responsible for the work they deliver and the payments they make.
5. What you post
You keep ownership of everything you upload: your work, your profile and your messages. You give CreativeKrew permission to store it and show it on the site to the people you share it with (for example, your portfolio to visitors, a message to the people in that chat), only to run the service.
Only post what you have the right to share. Do not post anything that is:
- unlawful, obscene, defamatory, hateful or harmful to minors;
- someone else’s work, presented as your own;
- misleading, spam, or an attempt to harm the site or its members.
Every picture and video is checked before others can see it. We may hide or remove anything that breaks these terms, and members can report anything they see from the page it is on.
6. Referral programme
Every member has a referral code. When someone you refer pays for their first plan, you earn 40% of that first payment. It can be withdrawn 15 days after it is credited, to your UPI ID or bank account, with your PAN. Renewals and upgrades earn nothing. We may cancel a reward that comes from a fake or duplicate account.
7. Suspending or closing an account
We may suspend or close an account that breaks these terms, puts other members at risk or misuses the site. You can ask us to delete your account at any time by writing to noreply@creativekrew.com.
8. Our responsibility
We work to keep CreativeKrew running and safe, but we provide it as it is and cannot promise it will always be available or free of errors. We are not responsible for the work, conduct or payments agreed between members. As far as the law allows, our total responsibility to you is limited to the amount you paid us in the 12 months before the problem.
9. Changes and governing law
We may update these terms; the date at the top shows the latest version, and we will tell members about important changes by email. These terms are governed by the laws of India.
10. Contact
Questions about these terms: noreply@creativekrew.com. See also our Contact page.