Privacy Policy

• Your account: your name, email address and password (stored only in scrambled form; nobody can read it).
• Your profile: what you choose to add, such as your city, skills, languages, channel link, bio and the work you upload.
• What you do on the site: jobs, applications, enquiries, messages and the files you share in them, reviews and community posts.
• Payments: the plan you bought, the amount, the date and Razorpay’s order and payment numbers. Card, UPI and bank details go straight to Razorpay; we never see or store them.
• Referral withdrawals: your UPI ID or bank account and PAN, only when you ask to withdraw a referral reward.
• Visits: anonymous visit counts (pages viewed, rough location, device type) to understand how the site is used.

• To run your account and show your profile and work to other members.
• To connect creators and Krew members and deliver their messages and files.
• To take payments and keep receipts.
• To send emails you need: sign-in codes, receipts, plan reminders and updates about your activity. You can turn activity emails off in Settings.
• To keep the site safe: checking uploads, stopping spam and investigating reports.

• Your public profile and published work can be seen by anyone who visits the site.
• Messages and files in a chat can be seen only by the people in that chat.
• Our team sees account details only when needed to help you, handle a payment or deal with a report, and every such action is logged.
• We use trusted service providers to host the site, store data and files (in India where possible), send email and process payments. They handle your data only to provide that service to us.
• We never sell your data, and we share it with authorities only when the law requires it.

We use a cookie to keep you signed in, and remember a few choices (such as light or dark mode) in your browser. If you arrive through a referral link, a cookie remembers the code for 30 days. We do not use advertising cookies.

We keep your data while your account is open. When you delete your account, your profile, work and messages are deleted, except records we must keep by law (such as payment records for tax purposes).

Under India’s Digital Personal Data Protection Act, 2023, you can ask to see the data we hold about you, correct it, or delete it, and you can withdraw your consent at any time. Most details can be changed in Settings; for anything else, or to delete your account, write to noreply@creativekrew.com. We reply within 7 working days.

CreativeKrew is for people aged 18 and over. We do not knowingly collect data from children.

We may update this policy; the date at the top shows the latest version. Questions or complaints about your data: noreply@creativekrew.com, or see our Contact page.